Top 13 Windows Troubleshooting Interview Questions You Must Prepare 20.Apr.2024

If you have deleted any program then you will need to do the system restoration that will restore the programs to the state like it was before. Click on the ‘Start’ and then go to the ‘Help and Support Center’, there you will see an option of ‘System Restore’. Now you will be able to perform the system restoration in order to recover the removed program.

In order to know this, do a right-click on the ‘My Computer’ icon and select the ‘Properties’ option from the list. After that, go to the ‘General’ tab and you will see the details of your computer’s operating system. If your computer has a 64-bit of Windows XP then there will be written but if there is not anything about the 64-bit then it is 32-bit edition.

Browser crash, slowness, and pop-up advertisements are the most common troubles faced while surfing the internet. There should be always a good performing anti-virus program in your computer if you face any of those troubles. Malware or virus infection can be the cause of those problems. It is extremely important to remove any malware as soon as possible. Those malwares are sometimes programmed to monitor the keystrokes and while browsing the internet your computer’s internal data or information can be stolen by the hackers. You will experience slow browsing while malware attacks your computer.

It is good to let the Windows manage all the files by itself. This is the best idea.

There are several solutions for this problem. You can remove or delete the registry keys associated with it and this is the most and best direct approach.

1. HKLM/Software/Microsoft/Windows/Current Version/Uninstall/
2. Or there are some programs which are designed to uninstall the programs such ‘Total Uninstall’ is a good uninstaller.
3. Or you could run a maintenance utility for example CCLEANER.

You might face the problem of USB device installation in Windows, because of several devices, such as scanners, printers, modems, wireless adapters etc. there must be device driver software installed in the computer otherwise you will not be able to use it. You should always install the driver software before connecting the device with the computer but if you have accidently connected the USB device .

follow these steps to get rid of problems:

1. Right-click on ‘my computer’ icon
2. Go to ‘properties’ and then you’ll see ‘Device Manager’, click on it.
3. Search the device which you have accidently connected to your computer, such as a wireless adapter, it will be under the ‘Network Adapters’.
4. Right-click on the name of that device and perform the uninstalling process to remove the device.
5. Now disconnect the device from the computer and install the driver software that will be provided with the device as a CD.

• For the solution to this problem follow the guidelines:
• Right-click on the ‘Start’ button and then select the ‘Properties’.
• Click on the ‘Taskbar’ tab that is on the top of the window.
• If the ‘Show Quick Launch’ box is ticked then unmark it and click on ‘Apply’.
• Now mark the box and click ‘Apply’ again.
• After that quick launch will be there when the computer is rebooted and it will not disappear.

If you are having the above problem, then follow the steps below:

1. Start the system and press ‘F8’ key at the time of Windows starting up. After this select ‘Safe Mode’ in the command prompt and just enter. Select ‘Administrator’ if you do not set any password then the default password may be blank. Then you will be entering into the doc command simply as follow:
2. Type there ‘net user net user xxx 123456 /add’ (xxx will be the locked account’s name and the numbers 123456 will be the new password for the new account). After all this you will see the command finished successfully.

Please note that the above tips will be helpful if the Administration’s password is not set.

But if the password has already been set then you should follow the steps below:

1. First of all burning process must be done to a USB flash drive in order of removing the forgotten or lost password of your Windows operating system.
2. Prepare to boot your computer using a USB flash drive.
3. Then recover the forgotten or lost password of your Windows using the USB flash drive that you burned initially.
4. For the detail, it is possible to search for the ‘Windows Password Recovery Enhance’ .

You can defragment the disk drives by some methods below:

1. Defragmentation by the use of Local Disk’s properties.
2. Open ‘My Computer’ from the start menu or from the desktop.
3. 3)      Right-click on the disk drive to which you want to run the defragmentation and click the properties of that drive.Then a new page will open, click on the ‘Tools’. You will see defragment option on that page.
4. Click on the ‘Defragment Now’. And the process can be run.
5.  Defragmentation by the use of Computer Management MMC
6. Open the ‘Run’ program and type ‘compmgmt.msc’ and hit enter, then computer management will be there.
7. Click on the ‘Disk Defragmenter’.
8. Click on the volume to which you want run the defragmentation process, after selecting click the ‘Defragment’.
9. Defragmentation by the use of Defragmenter MMC
10. Start the ‘Disk Defragmenter MMC’ (Dfrg.msc).
11. Select the drive to which you want to run the defragmentation and then click on ‘Defragment’.

Disk Defragmenter MMC version included in the Windows XP comes with some limitations:

• You will be able to defragment only the local disk drive volumes.
• You will not be able to defragment more than one disk drive volume at a time.
• You will not be able to defragment one disk drive volume when scanning another.
• You will not be able to make a schedule defragmentation. In case you need to make a schedule disk defragmentation then use ‘Defrag.exe’ command line tool. This is able to process only one MMC snap-in at a time.
• Other products that are discussed in this article are of third-party and those are independent companies and it is not connected with Microsoft. Microsoft will not be responsible about the reliability or performance and there is no warranty made by Microsoft about the usage of those products.

You should try to know the exact moment when your computer just stops responding, such as: if it happens often while your computer is at hard work (like at the time of playing games) then you should check the issues related to heat. The intake fan of your computer might have failed, or perhaps the vent might have been blocked. Also ensure that the heat sink of CPU is making good contact with the processor’s top part and you must also ensure that the fan of the CPU is clean. In case the problem happens randomly then scan your computer because there might be a virus behind all these problems. You should also check the driver software if they are up to date or not. If again the problem is still there then check the hardware, RAM of your computer or power supply might have problem.

If you are thinking that your computer or Windows is responsible for the poor quality of game then you might be wrong. Your computer has fixed hardware configuration and if the minimum requirements for the particular game is not met then game quality will be surely poor and in some cases you will not be able to open or install it. If you are trying to play recent games then you will face problems in case your computer is older than 2 years, because the recent games are designed according to the new hardware configuration of the computer. You will need sometimes to decrease the game graphics so that it can fit the hardware capacity of the computer.

Right after the installation of any driver, utility or some other software programs you will be facing lots of issues and those problems may be caused by some reasons as below: 

1. Confliction with the other programs installed in your computer.
2. Issues with the program.
3. Improper or incomplete installation of the program. 

Below are some solutions of these problems:

• Reinstalling or removing the program
• If you are having problems in operating the computer or some other programs after the installation of any new software then uninstall the software and note if the problem is still there. After this, start the installation process again and install the program. Sometimes Windows says to restart before using the new software installed and if you’re still opening the new program then you may face the problem, therefore, you should restart the computer before using that software.
• You should check for the update version of the program that you are going to install in your computer. If you are going to install the driver software for printer or scanner or any hardware device then it is necessary to install the updated version of the driver software for the good and quick performance.

In case your computer’s general performance is slow then maybe the basic maintenance can resolve this issue easily. First of all you should uninstall all the unnecessary programs which you don’t use any longer. Start the defragment process to all your disk drives regularly. Some programs like ‘helper’ are mainly used to launch the application quickly. Those are associated with this program and this ‘helper’ program runs in the background when you start the Windows. But if you don’t use those programs which are associated with the ‘helper’ program then it is necessary to uninstall it because it can ‘help’ in slowing down your computer. If you use only few and necessary programs then your computer will be with good performance, therefore, you should remove all the unused programs.